COMMONLY ASKED QUESTIONS
The Info You’re After
Please call if you have any questions that are not answered here
How Long does a Kitty Air filter last in the Purifier?
This depends on the load to be scrubbed from the air over time. Typically 15 months.
What Guarantee?
The actual Purifier Machine itself comes with a 12 month warranty.
The Kitty Air filter has a 30 day money back guarantee if you are not happy with the amount of improvement in your home air quality.
Contact us and return for refund.
How much power does it use?
Best answer to this is not much. 20-25 cents/day... less than a small flat screen TV.
What do you mean 500X more Carbon than other filters?
Other filters either have Carbon Dust sprayed onto foam or similar or they have pellets like we use... but they are present in the amount of maybe 2 or 3 per square centimetre... AND they are held onto the filter medium with a spray glue that, in many cases, covers the actual pellet thereby sealing is closed to filtration.
Basically we have a LOT in the filter... as much as can be physically placed before the amount impedes air flow. It is physically contained in place... no glue.